How do I place an order?
Where are you located?
The Sax Shop is located in Brooklyn Center, MN. The address is 2400 Freeway Blvd, Brooklyn Center, MN 55430 United States.
Do you offer a trial program for saxophones?
Yes! We make it easy to play saxophones before you make a decision, offering in-store and out-of-store trials. We will ship you two saxophones and mouthpieces so you can compare to your current instrument, bring them to a lesson, and truly get to know each instrument.
Do I need to set up an appointment to try out saxophones?
Although we strongly recommend that you set up an appointment to try out saxophones, it is not required. Setting up an appointment ensures that a saxophone specialist will be able to assist you. It also gives our saxophone specialists the chance to ask you a few questions about your playing experience, brand preferences, and budget. Call (763) 566-4560 or complete this short contact form to set up an appointment.
How can I learn more about features available in professional level saxophones?
We have compiled an extensive product feature glossary for you to use as a resource. We also love answering questions about anything saxophone-related.
Do you offer repair services?
Yes. You can drop off a repair any time during our store hours. Contact us for rates and more information about repair and maintenance services.
What is your return policy?
Most items are returnable for 14 days. You can read our complete return policy here.
Do you offer free shipping?
Yes. We are proud to offer free shipping and professional adjustments on all orders. Read our shipping policy here.
Do you offer financing?
Yes. We work with several reputable financial institutions to help make your purchase easy and affordable. Whether you are looking for short term interest-free financing or medium term financing with low monthly payments, we have an option that will fit your needs. Contact us for more information about financing options.
Do you take trades or sell on consignment?
We do take trades on a case-by-case basis. We are always looking for intermediate to professional level saxophones to sell on consignment. If you would like to sell your saxophone on consignment, contact us for consignment rates and options.